Effective Date: [01 01 2026] | Last Updated: [16 03 2026]
At Badal Lo, We provides a platform that enables users to list fashion items, buy items, and participate in exchange (swap) orders with optional quality checks and delivery support. This document explains how we collect, use, share, and protect information, and the rules for using Badal Lo across our mobile apps (iOS/Android), website (www.badallo.com), and related services.
Support Email: badallo911@gmail.com | Website: www.badallo.com
This Privacy Policy applies to information processed when you create or use a Badal Lo account, browse or post listings, place orders (buy or exchange), communicate with support, or interact with our website, app, or services. If you do not agree with this Policy, do not use Badal Lo.
We collect information in three main ways: (a) you provide it, (b) we collect it automatically, and (c) we receive it from service providers.
To enable marketplace interactions safely, we may show limited information such as your display name/username, profile photo (if provided), rating/reviews, and item/listing details. We do not display the other party’s phone number or address to you by default. In exchange orders and invoices, we intentionally avoid exposing the other party’s direct contact details.
These providers may process data only to provide services to us under applicable agreements.
We may disclose information if required to comply with law, protect rights and safety, enforce our policies, or investigate fraud and abuse.
If Badal Lo undergoes a merger, acquisition, or asset sale, information may be transferred as part of that transaction, subject to appropriate protections.
Depending on your region and applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing, and withdraw consent where applicable.
How to request: email badallo911@gmail.com with subject “Privacy Request” and include your registered email/phone.
We retain data only as long as necessary to provide services, fulfill orders/exchanges, resolve disputes, prevent fraud, and comply with legal obligations.
We use safeguards such as encrypted transport (HTTPS/TLS), access controls, monitoring, and secure storage practices. No method of transmission/storage is 100% secure.
Your data may be processed in countries other than where you live, depending on where our service providers operate. We take steps to protect data in line with this Policy.
Badal Lo is not intended for children under 13 (or the minimum age required in your jurisdiction). If we learn we collected data from a child improperly, we will delete it.
Our app/site may link to third-party services. Their privacy practices are governed by their own policies, not ours.
We may update this Policy from time to time. If changes are material, we will post updates and/or notify you in the app or via email.
By using Badal Lo, you agree to these Terms. If you do not agree, do not use the platform.
You must be able to form a legal contract in your jurisdiction. You agree that the information you provide is accurate and kept up to date.
Unless explicitly stated, Badal Lo acts as a facilitator and is not the manufacturer or guarantor of user-listed items.
You may not list or upload content/items that are illegal, counterfeit, stolen, fraudulent, misleading, abusive, or infringing intellectual property. We may remove content that violates policies.
An exchange order is initiated when both users agree inside the platform. Depending on selected services:
Privacy note: invoices and exchange documentation should not display the other party’s phone number or address.
Badal Lo may charge platform/service fees and applicable taxes. Fees may include delivery/QC charges where selected. You authorize us and our payment partners to charge your selected payment method for applicable fees.
If a promo code is applied, we may record promo code details and influencer/referral attribution for reporting and fraud prevention.
If payments are processed through third parties, you also agree to their terms. Badal Lo is not responsible for third-party downtime outside our control.
Delivery times are estimates. Delays may occur due to factors outside our control. Risk transfer may depend on delivery confirmation events per the chosen method.
Quality checks typically cover visible condition checks against listings. QC does not guarantee brand authenticity unless explicitly stated.
Rules depend on order type and stage (before pickup, in transit/QC, after delivery). Dispute resolution may require evidence (photos/videos/timestamps).
You may not scrape data, abuse promotions, manipulate reviews/ratings, attempt to obtain private user details, or misuse the platform.
Badal Lo branding and software are protected. You retain ownership of your content but grant Badal Lo a license to host and display it for platform operation.
Badal Lo is provided “as is” and “as available.” We do not guarantee uninterrupted service or that items meet expectations.
To the maximum extent permitted by law, Badal Lo is not liable for indirect or consequential damages arising from your use of the platform.
We may suspend or terminate accounts for violations or security reasons. You may stop using the service at any time.
These Terms are governed by the laws of Pakistan.
For privacy questions or support, email badallo911@gmail.com.
